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Industry: Conglomerate
# of Employees: 350,000 (2010)
Headquarters: Tokyo, Japan
I think we’ve had a lot of success with AMA. Our relationship is growing and we appreciate the support we get.

—Jil Galloway, HR Manager

  • Business Challenge

    Mitsubishi’s Tokyo office stressed the need for all employees to have a solid understanding of the principles of finance throughout the operation. New York-based Senior Vice President of Human Resources Richard Lovell wanted to provide training where people can learn skills they can actually apply on the job. Mitsubishi was also faced with training people from different backgrounds and with varying skill sets.

  • AMA Solution.

    Lovell and HR Manager Jil Galloway had had positive experiences with AMA in the past. They worked with AMA staff and instructors to create a customized workshop that covered the basic elements of finance and marketing and then tied in elements of problem solving and decision making. AMA took into consideration the fact that for many of the participants, English was a second language.

  • Results.

    The participants’ reactions to the session were positive across the board. Management was also pleased with the end results. But the ultimate proof of success was that Mitsubishi came back for more: rolling out the workshop to a new group of managers and launching a negotiation skills program patterned after the concept of teaching people relevant job skills.

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Download a complimentary copy of our 2015 AMA Research Study:

Business Skills That Set High-Performing Organizations Apart

Discover the top 15 skills that differentiate employees at high-performing organizations, based on research of more than
7,500 employees.

AMA is one of the most widely recognized leaders in business training, having provided corporate training solutions for over 95 years. From leadership, communication and managerial training to sales, customer service and analytical skills, AMA has developed a vast array of content and training solutions to help individuals and organizations achieve business results . Each year, AMA delivers thousands of seminars and courses across the United States. With courses offered in a  classroom near you or live online, AMA is a flexible, convenient resource for all of your organization's talent development needs. AMA also offers customized solutions based on your specific talent development requirements.